Privacy policy

Abicus is committed to providing you with the best possible customer service experience. Abicus ("us", "we", or "our") runs and operates www.abicus.com.au (the "site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.

Changes to This Privacy Policy

Abicus reserves the right to make amendments to this Privacy Policy at any time. We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Personal Information & Use

Abicus ensures that all privacy standards are upheld to protect your personal information. While using our site, we may ask you to provide certain personal information that can be used to contact or identify you.

This may include details like your name, email address, and general contact details. All personal information supplied to Abicus from our customers, including names, contact details, email or postal addresses, along with credit card details, will not be shared or sold to any third-party source.

By using the site, you agree to the collection and use of information in accordance with this policy.

SMS Marketing

At Abicus, we may collect your mobile phone number for the purpose of sending occasional SMS messages related to sales, exclusive promotions, and special offers.

We will only send SMS marketing communications where you have given your express consent, such as by signing up via our website, at checkout, or through an online form. You can opt out of receiving SMS marketing at any time.

We use trusted third-party service providers to manage and send SMS communications. These providers may store your data on secure servers located within or outside of Australia. We ensure that any third parties we work with are committed to protecting your personal information in accordance with applicable privacy laws.

We do not sell or rent your mobile number to any other parties. Your information will only be used to provide you with relevant updates from Abicus and will be handled in accordance with our Privacy Policy and the Australian Privacy Principles.

Message and data rates may apply. We aim to keep SMS frequency limited and relevant to your interests.

Warranties and Limitations

Disclaimer: Abicus makes no warranties or representations about the accuracy or completeness of the content on this site.

Abicus will not be liable or responsible for:

Errors or inaccuracies of content and materials
Personal injury or property damage of any nature whatsoever, resulting from your access to and use of the website

We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website or the content contained within it.

Where liability cannot be excluded, any liability incurred by Abicus in relation to the use of this website or the content is limited as provided under the Australian Consumer Law.

Copyright

Abicus states that all information and content included on our website related to the written content, graphics, designs, and all other material has been copyrighted.

Abicus does not claim to own or be endorsed by any brand, product, or company name in any way.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), run analytics, and better understand user interaction with the Services.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Removing or blocking Cookies can impact your user experience and may cause some features to no longer be available.

Security

The security of your personal information is important to us. However, while we strive to use relevant means to protect your personal information, no method of transmission over the Internet can be entirely guaranteed. Abicus does not permit the security of any personal information given to us over the Internet, and you do so at your own risk.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

Right to Access/Know: Request access to personal information we hold about you.
Right to Delete: Request that we delete personal information.
Right to Correct: Request correction of inaccurate personal information.
Right of Portability: Receive a copy of personal information and request its transfer to a third party.
Managing Communication Preferences: Opt out of promotional emails through unsubscribe options.

Contact

Should you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at online@abicus.com.au or contact us at 103 Darby Street, Cooks Hill NSW 2300, Australia.