Terms & Conditions

The Abicus website provides information, products and services and is subject to the following described terms and conditions. By using the Abicus website, you accept that you have read and understood these terms and conditions in full and are bound to the terms and conditions of Abicus Newcastle.

Abicus reserves the right to change terms and conditions at any time and without notice. These changes are effective immediately.

It is your responsibility as the user to read and understand changes to the terms and conditions.

 

RETURN POLICY

Please refer to our Return Policy page for all the facts, to summarise, we want you to be 100% happy with your purchase and we'll move mountains to make sure you are! : )

 

SHIPPING AND HANDLING

Abicus posts Australia wide using Australia Post. We have found them to be super reliable and great to work with.

 

PRICE

Prices are all displayed and quoted in Australian Dollars (AUD).

Abicus reserves the right to change prices without notice.

 

STOCK AVAILABILITY

All products are subject to availability. In the event that an item is no longer available, Abicus Newcastle will be in contact immediately giving the option of selecting an alternate item, size, or a refund.

 

PAYMENTS

Abicus accept Visa and MasterCard via our finance partner Stripe as well as Afterpay.

 

SHOPPING SAFE AND SECURE

Abicus uses the latest secure banking technology, with our finance partners via Shopify. Your information is safe and secure, every time you shop online with us. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. Shopify's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure and doesn't share any credentials with Shopify's (API, website, etc.)

 

CANCELLATION POLICY

Once an order has been placed and we have processed the order, unfortunately, you are unable to cancel that order. If you wish to change the items purchased, you will have to wait until the goods have been received, at that time you can then complete a return as per the instructions outlined in Returns Policy.

If a refund is made, any money received from you will be returned using the same method of original payment.

 

FAULTY ITEMS:

If an item is considered faulty, Abicus will provide you with a replacement. If the item is no longer available a refund will be offered for all items where:

  • Items are delivered/received damaged

  • Items are deemed faulty by the manufacturer

  • Items are wrongly described


Please note, items that have been damaged from wear and tear are not considered to be faulty. If an item is considered damaged or faulty, we will contact the manufacturer and it is at their discretion to approve the return.

The manufacturer then notifies Abicus as to whether the item will be repaired, replaced or credited.

 

CONTACT US

If you have any questions about the Terms and Conditions and would like further information, please don't hesitate to drop us a line, we are more than happy to help!

Abicus via email: online@abicus.com.au

(Subject: Terms and Conditions).