The Abicus website provides information, products, and services and is subject to the following terms and conditions. By using the Abicus website, you accept that you have read and understood these terms and conditions in full and are bound to the terms and conditions of Abicus.
Abicus reserves the right to change terms and conditions at any time and without notice. These changes are effective immediately.
It is your responsibility as the user to read and understand changes to the terms and conditions.
RETURN POLICY
Please refer to our Return Policy page for all the facts. To summarise, we want you to be 100% happy with your purchase and we'll move mountains to make sure you are! : )
SHIPPING & HANDLING
Abicus posts Australia-wide using Australia Post. We have found them to be very reliable.
AFTERPAY
There is a minimum of $100 in place for any order made with Afterpay.
PRICE
Prices are all displayed and quoted in Australian Dollars (AUD).
Abicus reserves the right to change prices without notice.
STOCK AVAILABLITY
All products are subject to availability. In the event that an item is no longer available, Abicus will be in contact immediately giving the option of selecting an alternate item, size, or a refund.
PAYMENTS
Abicus accepts Visa and MasterCard via our finance partner Stripe as well as Afterpay.
SHOPPING SAFE & SECURE
Abicus uses the latest secure banking technology, with our finance partners via Shopify. Your information is safe and secure whenever you shop online with us. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. Shopify's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure and doesn't share credentials with Shopify's (API, website, etc.)
CANCELLATION POLICY
Once an order has been placed and we have processed the order, you cannot cancel that order. If you wish to change the items purchased, you will have to wait until the goods have been received, at that time you can then complete a return as per the instructions outlined in the Returns Policy.
If a refund is made, any money received from you will be returned using the same method of original payment.
FAULTY ITEMS
If an item is considered faulty, Abicus will provide you with a replacement. If the item is no longer available, a refund will be offered for all items where:
- Items are delivered/received damaged
- Items are deemed faulty by the manufacturer
- Items are wrongly described
Please note, items that have been damaged from wear and tear are not considered to be faulty. If an item is considered damaged or faulty, we will contact the manufacturer and it is at their discretion to approve the return.
The manufacturer will then notify Abicus as to whether the item will be repaired, replaced, or credited.
CONTACT US
If you have any questions about the Terms and Conditions and would like further information, please don't hesitate to drop us a line, we are more than happy to help!
Abicus via email: online@abicus.com.au