Abicus Online Retail Manager 

Are you a total genius when it comes to planning, organising and managing in-store and online retail? If so, we have your dream gig! 

We're looking for an Online Retail Manager to join the Abicus Team, based at our Newcastle Store. This role makes the magic happen. They coordinate stock and fulfilment behind the scenes to make our online customers' day. With the exciting growth in both online and in-store retail, the Online Retail Manager has a big impact and plays an essential role on the team.

About the gig:

  • Full Time, Permanent Role; Monday to Friday, 38 hours
  • Flexible start and finish times
  • A key player in our creative, fun and fast-growing team
  • Work with leading and dynamic Australian Fashion Labels
  • Reporting to the Store Owners/Directors

    Role Responsibilities


    Stock Logistics:

    • Receiving, Processing and Invoicing Stock
    • Ensuring Inventory is up to date and accurate with our POS
    • Handling Invoice/Stock Discrepancies with our Suppliers
    • Supplier Returns for faults, rotations and incorrect deliveries
    • Managing Stock Room storage, keeping it organised
    • Replenishing Shop-floor Stock

      Online Fulfilment:

      • Fulfil all online orders in a timely manner
      • Communicating with customers on order updates
      • Handling all online email correspondence, customer exchanges/returns
      • Create an amazing online shopping experience for our customers

        Other Requirements:

        • Exceptional organisation, attention to detail and time management skills
        • Excellent communications skills, both verbal and written
        • Driven and motivated
        • Friendly, informative and inspiring Customer service via email and telephone
        • Experience with Shopify, Vend/Lightspeed POS, Excel and Word desirable


        About Abicus

        We’re a locally owned retail business, operating in Darby Street, Cooks Hill. We opened our doors 22 years ago with a crate of records, a rail of clothing and a vision to bring hard-to-find vinyl to our community. Our inseparable mix of music and fashion has had us growing ever since. 


        • We’ve got vinyl on tap. I mean, who doesn’t want to spend their days listening to the likes of Nick Cave, Cat Power, Portishead and Julia Jacklin… right?
        • With unpacking new products and gift wrapping orders, it can feel like the festive season everyday!
        • Access to team discounts across the Abicus range (you can also nominate two family/friends)
        • Work with leading and dynamic Australian Fashion Labels
        • To be part of a thriving and evolving family-based small business
        • Above Award Pay Rates
        • Paid Holidays and Sick Leave
        • Majority of Public Holidays off

        If this sounds like the gig you’ve been waiting for, apply now by submitting your application to by Friday 24th June.